As a Customer Success Manager, you'll manage customers, maximize the value of Sardine's products, and collaborate with Sardine teams to meet customer needs in risk, fraud, compliance, and payments. In this role, you should build strong relationships with customers, provide strategic analysis, and translate complex problems into actionable solutions. You'll also monitor KPIs and proactively solve fraud typologies.
We are looking for a Senior Technical Account Manager to serve as a strategic advisor, lead the technical onboarding process for new customers, maintain strong relationships with key stakeholders, and drive product adoption; your role will focus on renewing and growing business by monitoring customer usage and identifying opportunities for upselling and renewals.
FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites.
You'll join our Fitness & Wellbeing vertical, offering market-leading software products to gyms, health clubs, leisure, and parks & recreation centers, helping to secure the long-term success of our clients. Leading on technical investigation work and providing support throughout the entire customer life cycle, you'll build strong, long-lasting relationships and become a trusted advisor. Operate as the customer's trusted advisor, cultivate relationships, and provide a consistent and frictionless experience.
As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.
As a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.
As a Customer Success Manager, you will help customers achieve the full value of Canvs by establishing a deep understanding of their business and technical needs. Your primary goal is to ensure customers extract maximum value from the platform, achieve desired outcomes, and resolve any blockers to success. You will drive product adoption, manage expansion and renewals, and champion customer ROI.
In this role, you’ll own a portfolio of small to mid-sized companies and productions from onboarding through post-launch, ensuring a smooth Wrapbook experience and driving long-term client value. You’ll guide customers through implementation and their first payroll, support ongoing adoption, and collaborate closely with Paymasters and cross-functional teams to deliver excellent service.
As a Collection Specialist, you are expected to contact clients and collect outstanding payments. You will patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Lead a team of high-performing CSMs focused on driving adoption, retention, and expansion within our K-12 district customer base, working closely alongside other CS managers and bringing a strong operational mindset. You’ll be both a coach and operator - motivating your team while using data to guide outcomes. This role is ideal for someone who has managed a mid-sized CSM team in a startup environment.